The health and safety of customers and staff is our first priority. Thursday, July 2, Governor DeWine and his team of health professionals unveiled a new monitoring and reporting system for COVID 19 infections in each county. The “Ohio Public Health Advisory System” is based upon a set of criteria and categorizes all Ohio counties in one of four levels. Counties are rated as:  1) yellow, 2) orange, 3) red or 4) purple -- with purple being the highest cautionary rating.  

Seven counties in Ohio are rated “red” including Hamilton County.  The description and guidelines for level three include: 

  • Very high exposure and spread 
  • Limit activities as much as possible 
  • Follow all current health orders 

Based upon this new information, we have made the difficult decision to pause in-person services in our buildings beginning Monday, July 6.  All of our 28 open locations will continue to provide curbside or drive thru service, and we will continue to open nine more locations to provide these services throughout July.

For details, read this blog post. This temporary change is a proactive decision to help limit the spread of the virus. We will monitor news and information from health officials daily so we can bring back in-person service as soon as the situation improves and the key alert indicators start trending downward. 

These eResources are Always Here for You  

We have repeatedly been reminded that the pandemic is fast moving and requires our quick response and ability to adjust plans accordingly.  Thank you for your continued patience and understanding as we adjust to the pandemic and find new ways to serve you.

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